All sales are final. Exchanges accepted for vacation wear, coverups, shoes, accessories, and bags for something of equal or higher value within 10 business days of receiving purchase. Item(s) must be undamaged/in condition received, proof of purchase is required and customer is responsible for return shipping. Please email us at Shestylingswim@gmail.com to be further assisted. In the event that a refund is issued, from the processing date please allow your bank 3-5 business days for your refund to reflect in your account.